No Correlation

Symptom

Kernel events appear, but they are not connected to services, traces, or transaction IDs.

Likely causes

  • OpenTelemetry is not enabled
  • collector endpoint is wrong
  • services do not emit trace IDs
  • business IDs are not attached to spans
  • service identity labels are missing

Fixes

  • enable OpenTelemetry correlation
  • verify collector reachability
  • add service.name and deployment.environment
  • add a stable business ID such as payment_id or transaction_id
  • configure service identity rules